HB CONSULTING AND SERVICES

As a Consulting Firm, HB offer 2 types of consultancy services, there are:

• ISO 9000 Project Consultancy
• Productivity And Quality Improvement Consultancy

ISO 9000 Project Consultancy

HB Consulting & Services Project Team, lead by its Principal Consultant Miss Haslina Bujang, with its vast practical experience in ISO 9000 certification and maintenance projects in various industries offers the following:

ISO 9000 Project Consultancy leading to certification

• Quality Manual, Quality System Procedures and Work Instruction writing for ISO 9000
• Retainer services for ISO 9000 maintenance

We provide guidance advice, facilitation and where necessary the on "hold-the-hands" approach towards:

• The formulation of the steering comittee, project scheduling/milestone, implementation strategies and liaison with certification bodies
• Ensuring that the Quality Policy and Objectives are clearly defined and measurable, fully understood and with management commitment
• Training and facilitation on ISO 9000 requirements, documenting the sysem requirements and internal quality auditing
• Plan the work and work the plan, trouble-shooting problem issues and corrective action
• Eliminating non-value added processes and activities to ensure the maintenance of the Quality System is practical and maintainable and geared towards Continuous Improvement

Productivity & Quality Improvement Consultancy

A "hands-on" approach is employed towards the training and successful implementation of the following improvement programs:

• Statistical Process Control (SPC)
• Total Quality Management (TQM)
• Problem Solving and Decision Making
• Improvement Control Circles (ICC)
• 5S Housekeeping